Returns & Exchanges

At Himalaya Wellness, we strive to ensure every purchase meets our high standards of quality; however, if you receive a damaged or incorrect product, you may request a return within 7 days of delivery.

1

Initiate Request

Contact our customer support team via the 'Contact Us' page or email with your order ID and images of the product if it is damaged or incorrect.

2

Verification

Our quality assurance team will review your request and photos to confirm the eligibility of the items for a return or exchange.

3

Reverse Pickup

Once approved, we will arrange a reverse pickup from your delivery address at no additional cost, provided the items are in their original packaging.

4

Refund Processing

After the returned product reaches our warehouse and passes inspection, your refund will be processed to the original payment mode within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing